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Call Centre Team Leader jobs on JobNav Cambridgeshire

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Call Centre Team Leader

Interaction - Peterborough in Peterborough

My client is seeking an experienced people manager to join their business and assist with a new team set up. You will be responsible for developing a team of approximately 15 inbound customer service staff and will oversee their day to day performance, the management of KPI's and ongoing staff development.

Salary: £21,799 - £28,210

Customer Service/Administration Team Leader

Interaction - Peterborough in Peterborough

We are looking for someone to manage a team of back office administrators who provide support to our clients call centre function. You will be responsible for overseeing the day to day work load, ensuring your team are working to strict SLAs and KPIs, are processing work accurately adhering to strict

Salary: £19,455 - 25,178 per year

Team Manager

Engage in Peterborough

Consultant: Simon Cannon Job Title: Outbound Team Manager / Sales Team Manager Job Type: Permanent Full time Start Date: ASAP Industry: Call Centre / Customer Service / Sales Location: Peterborough Our client a leading service business based in Peterborough & are looking for a consultative/coaching

Salary: £18000 - £24000 per annum + plus ote £400 per month + Benefits

Customer Retentions Team Leader

Interaction - Peterborough in Peterborough

Our client are looking for an experienced people manager to join their business. Working within the Financial Services sector, you will be responsible for managing a team of people who are responsible for the retention of business. Main Duties: - Day to day staff management - Monitoring SLAs and KPIs

Salary: £19,455 - 25,178 per year

Customer Retentions Team Leader

INTERACTION RECRUITMENT in Peterborough

Our client are looking for an experienced people manager to join their business. Working within the Financial Services sector, you will be responsible for managing a team of people who are responsible for the retention of business. Main Duties: - Day to day staff management - Monitoring SLAs and KPIs

Salary: £19,455 - 25,178 per year

Fluent Speaking Cantonese and / or Mandarin Shift Supervisor

HR GO Recruitment in Peterborough

The purpose of this role is to manage, motivate and develop a shift team to achieve and exceed all set performance targets. The Shift Supervisor will drive a high performance culture within their team, coaching for the highest possible levels of delivery and mentoring their team to maximise the customer

Salary: £21 - £25000 per annum

Evening Senior Customer Care Executive

Booking.com in Cambridge

Role As a SeniorCustomer Service Executive you will be responsible for assisting the Customer Care Team Leader to motivate and lead the team, as well as handle customer queries. We are looking for candidates to work the evening shift, operating between 14:00 – 22:00, Monday to Friday, plus 1 Saturday/Sunday

Salary: plus bonus

Call Centre Training and Quality Coordinator

Interaction - Peterborough in Peterborough

Due to a new contract win, our client are seeking a new Quality and Training Coordinator to join their growing team. Working closely with the Call Centre Team Leader, you will be responsible for the preparation and delivery of product, training and process training to Call Centre staff. Key Outputs:

Salary: £15,402 - £19,992

Customer Care Executive - Day Shift

Booking.com in Cambridge

As a Customer Care Executive you will be responsible for handling pre and post booking (hotel reservation) enquiries and provide excellent levels of customer service to resolve hotel and customer queries. We are looking for candidates to cover the shift starting at 8am, 9am and 10am. You will be required

Salary: plus bonus

Customer Service Team Leader - weekend shift

Travail Employment Group in Cambridge

My client, based in Cambridge, is looking to recruit a Customer Service Team Leader. You will be responsible for assisting the Customer Service Manager to motivate and lead the UK based customer service team during the weekend shift . You will provide outstanding levels of customer service to the business

Salary: From £20,000 to £22,000 per annum

SALES PROFESIONAL - LEADING NON FOOD RETAILER

Detail 2 Retail in Cambridge

The role is based within a sales-focused, commission-led retail environment. The company pride themselves on their high-performing sales people with a desire to succeed as well as providing high calibre customer service. Many senior managers in the company have progressed from the sales team and this

Salary: From £10,000 to £25,000 per annum £10K Basic £23K - £25K OTE

SALES PROFESIONAL - LEADING NON FOOD RETAILER

DETAIL 2 RETAIL LTD in Cambridge

The role is based within a sales-focused, commission-led retail environment. The company pride themselves on their high-performing sales people with a desire to succeed as well as providing high calibre customer service. Many senior managers in the company have progressed from the sales team and this

Salary: From £10,000 to £25,000 per annum £10K Basic £23K - £25K OTE